TAT-licensed tour operator · Bangkok, Thailand · Mon–Sat 09:00–18:00 (GMT+7)
4.9 · 2,400+ reviews +66 2 000 0000 WhatsApp us

Guest Experience & Operations Lead

Kanya Pongsak

Runs the guide team and the day-to-day operations in Bangkok. Writes the food, market and temple pages, and fact-checks every price on the site.

Based inBangkok, Thailand
Writing here since2016
LanguagesThai, English, Mandarin

Kanya has been with the company since 2016 and runs the Bangkok operations desk: the guides, the vehicles, the hotel relationships and the 24/7 line. She is the person who answers when something goes wrong at 11pm, which is why the operational detail on this site tends to be specific.

She writes the food and market pages, largely because she has eaten at most of the stalls she recommends and refuses to list one she has not. She also owns the quarterly price check: every entrance fee, park ticket and boat fare on this site passes her before it goes live.

Before joining she spent four years in hotel front-of-house in Bangkok, which is where the hotel recommendations come from.

What they cover

  • Bangkok and central Thailand
  • Street food and markets
  • Temple etiquette
  • Operations and crisis management

Credentials

  • TAT-licensed tour guide, central region
  • Certified first responder (Thai Red Cross), 2025

Destinations

Experiences

Profile last reviewed: October 2026

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